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Frequently asked questions
Shipping
Returns are not allowed unless there is a discrepancy with your order. All orders must be returned unaltered within 7 days to guarantee a return of payment, store credit or replacement of items. Items that were purchased during a sale are not eligible for return. Please refer to our policy terms and conditions for guidelines. Should any issues occur with your order contact: info@metaxbeauty.com immediately.
Exchanges are not allowed under any circumstance.
Please be sure that all items listed in your cart are accurate prior to purchase. An invoice will be included with your shipped items. Should any issues occur with your order contact metabeautycustomercare@gmail.com immediately.
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